The Curse of Assumption

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The Curse of Assumption

Do you have the curse of assumption?

In business, people often slip into the trap of thinking they know a client, thinking they know what that client wants, what their budget is, and which service would suit them best.

But what happens so often is people make assumptions about their customers that are horribly wrong.

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Expect to be challenged!

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Expect to be challenged!

At the very bottom of the martial arts tree is a white belt. That’s me. And off to training I go. As awkward and as uncomfortable as I was feeling, I trained the house down for three months, every morning and every night. At the end of the first three months my head instructor said “Pete, I think you’re ready to go for your first grading.” I walked into a room and onto the mats. There is a grand master sitting in front of me with a row of black belts on either side of him. I walk in, bang! And it’s show time!

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Expect to be challenged!

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Expect to be challenged!

I hope you understand by now that I’m not one of those people who say you just need more discipline and persistence. We can’t sustain change based on that sort of motivation. We need to play a game that is well designed and follow a process that is inherently motivational.

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Create Lasting Change in Your Business

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Create Lasting Change in Your Business

It’s great fun to do things at conferences like stand on chairs and sing Queen’s ‘We are the Champions’ or Tina Turner’s ‘Simply the Best’. It gets everyone smiling, gets a spirit of teamwork going and creates an infectious desire to make change happen. But how do we make sure that change lasts? 

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Embrace awkward and uncomfortable

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Embrace awkward and uncomfortable

At my first day of training in martial arts I was the oldest, ugliest, worst and the only one with grey hair! But don’t ever allow awkward and uncomfortable stop you from getting in the game.

Change will cause you to feel awkward and uncomfortable. Embrace it as part of what we do, because at each new stage of the journey you start at the beginning again, building on what you’ve achieved.

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